Privacy Policy

Last updated: March 20, 2026

BookCi ("we", "us", or "our") operates the BookCi mobile application and website (bookci.app). This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service.

Information We Collect

When you make a booking, we collect:

Name — to identify your appointment
Email address — to send booking confirmations and reminders
Phone number (optional) — if provided by you for contact purposes

How We Use Your Information

To process and manage your bookings
To send confirmation emails and appointment reminders
To allow the business to manage their schedule
To send push notifications about your appointments (if you opt in)

Data Sharing

We do not sell, trade, or share your personal information with third parties. Your data is only visible to the business you booked with.

Data Security

All data is transmitted over HTTPS (encrypted in transit). We store your data securely and retain booking records for a limited period (60 days after completion), after which they are automatically deleted.

Push Notifications

The app may request permission to send push notifications about your appointments. You can opt out at any time through your device settings.

Cookies

We use minimal cookies for language preferences and session management. We do not use advertising or tracking cookies.

Your Rights

You can:

Request access to your personal data
Request deletion of your account and data via the client portal Settings tab
Opt out of push notifications at any time

Children's Privacy

Our service is not directed to anyone under the age of 18. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this policy from time to time. Changes will be posted on this page with an updated date.

Contact Us

If you have questions about this Privacy Policy, contact us at the business where you made your booking.